60win takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information throughout your use of our platform.
Our Commitment: 60win does not sell, rent, or disclose your personal data to third parties without your consent, except in situations required by law or as described in this policy. Your privacy is our priority.
This Privacy Policy ("Policy") describes the practices of 60win ("Platform", "We") in managing the personal information of users and members who access or use our platform at 60win.ml. This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
By registering an account or using 60win's services, you agree that your personal information will be collected, processed, and used as described in this Policy. We encourage you to read this document in full so you understand your rights as a member of our platform.
This Policy applies to all information you provide directly to us during registration, while using the platform, when dealing with our support team, as well as information collected automatically while you browse the 60win platform.
60win collects personal information from you through several different channels. The following are the types of information we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identification Data | Full name, date of birth, identification card number, passport | Identity verification (KYC), account registration |
| Contact Data | Email address, phone number, residential address | Platform communications, transaction notices |
| Financial Data | Bank account details, e-wallet, deposit & withdrawal records | Payment processing, KYC verification |
| Technical Data | IP address, browser type, operating system, device ID | Account security, fraud detection |
| Game Data | Betting history, game activity, account balance | Transaction processing, customer support |
In addition to information you provide directly, we also collect data automatically when you use our platform. This includes server access logs, platform feature usage data, and your game session information.
The personal information we collect is used for legitimate and specific purposes. We will not use your data for any other purpose without obtaining your consent first.
We implement robust technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or accidental disclosure.
Security measures we have in place:
Data retention period: We retain your personal information for as long as your account remains active. After account closure, data will be held for 5 years for legal compliance and anti-money laundering regulatory purposes before being securely deleted.
Your data is stored in ISO 27001-certified data centers with an uptime record exceeding 99.9% per month. Daily data backups are performed to ensure continuity of service.
60win does not sell or rent your personal data to any third party. However, we share necessary information with the following parties in certain limited circumstances:
All third parties we work with are required to comply with data protection standards equivalent to our Privacy Policy and are not permitted to use your data for any purpose other than those specified.
The 60win platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions smoothly.
Types of cookies we use:
You can manage your cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform. For the best experience, we recommend keeping your default cookie settings.
As a 60win member and data subject under Malaysia's PDPA, you have the following rights regarding your personal information that we hold:
You have the right to request a copy of the personal information we hold about you at any time.
You have the right to correct any inaccurate or outdated information held in our records.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain situations permitted by law.
To exercise any of the above rights, contact the 60win support team via live chat. We will process your request within 14 working days from the date of receipt.
The 60win platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal information from minors.
If we discover that we have inadvertently collected information from an individual under the age of 18, we will promptly delete that information and close the associated account. Parents or guardians who become aware that their child has registered on our platform are requested to contact our support team immediately.
60win reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Last Updated" date at the top of this page will be revised whenever changes are made.
For material changes — that is, changes that significantly alter how we use or protect your data — we will notify you via:
Continued use of the platform after a revised Privacy Policy takes effect constitutes your acceptance of the updated policy. If you disagree, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
We are committed to addressing any privacy-related concerns seriously and within a reasonable timeframe. If you feel your complaint has not been resolved to your satisfaction, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).
The 60win Privacy & Data Security Team is always here to help. Do not hesitate to reach out — we would rather you ask than make assumptions about how your data is handled.
We invest in best-in-class security infrastructure so you can play with peace of mind, without worrying about the privacy of your information.
All data transmitted between your device and 60win's servers is protected by bank-grade SSL encryption. Your information cannot be intercepted or read by unauthorised parties.
Our KYC process uses industry-recognised digital identity verification technology. Your documents are stored securely and accessed only by authorised personnel.
Add an extra layer of protection to your account with two-factor authentication (2FA). Even if your password is compromised, your account stays secure without your 2FA code.
Our automated monitoring system continuously analyses account activity patterns and will immediately alert or freeze an account if suspicious activity is detected.
60win operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data collection and processing activity is carried out on a valid legal basis.
Your data is backed up daily in ISO 27001-certified data centers. This ensures your account information and transaction history are never lost, even in the event of a technical disruption.